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Journal of Travel & Tourism Marketing, 1997, 2

Publicatiejaar: 1997 Editie: 2
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Geselecteerde artikels (6)

Vakartikel
Publicatiedatum 01-01-1997

Do travel agencies measure up to customer expectation ? an empirical investigation of travel agencies' service quality as measured by servqual

Chris A. Ryan • Andrew Cliff
Reisorganisaties • Concurrentieanalyse in toerisme • Nieuw-Zeeland
NR. 2
Vakartikel
Publicatiedatum 01-01-1997

The impact of consumer involvement on the consumers' perception of service quality-focusing on the korean hotel industry

Sung Han suh • Lee Yeong-hee • Park Yonghee
Hotels • Korea Zuid
NR. 2
Vakartikel
Publicatiedatum 01-01-1997

Backpacker achievement and environmental controllability as visitor motivators

Glenn F. Ross
Australië
NR. 2
Vakartikel
Publicatiedatum 01-01-1997

The development of travel supplier selling strategies based on a taxonomy of corporate travel department policies

Russell A. Bell
Beleidsstrategieën • Verkooptechnieken
NR. 2
Vakartikel
Publicatiedatum 01-01-1997

The relationship between inquiry and visitation : what is (or should be) conversion ?

Donald J. Messmer • Robert R. Johnson
Marketingcampagnes • Effectmetingen
NR. 2
Vakartikel
Publicatiedatum 01-01-1997

Hypothesis tests on the characteristics of opinion leaders : an application to travel

Toeristische info
NR. 2
Is editie van
Journal of Travel & Tourism Marketing